Hi, I'm
Shilpa M
, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.
What you'll do
- Develop, write and edit compelling and informative marketing content that captures the people and technologies of CSG while ensuring message consistency. Content may include: eBooks, blog posts, case studies, social media posts, web copy and other formats
- Advise stakeholders on how to produce effective content, providing clear, tactful feedback on drafts and proofs
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Model high editorial standards, adhering to CSG's brand identity, audience segmentation and tone of voice- Assist with creating resource guides that help stakeholders produce CSG quality content
- Assist with keeping CSG's content database and editorial calendar current and organized
- Audit CSG content for brand quality and consistency, suggesting updates as needed
- Use data to measure and support content development and make recommendations on the best channels for distribution
You should have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
- 3-5 years of journalism and/or content marketing experience in a B2B corporate or agency environment, drafting and editing a wide range of writing styles for diverse audiences and channels
- Impeccable writing, editing and proofreading skills combined with a creative mind that seeks innovative ways to connect with our varied audiences
- Ability to translate complex ideas into simple, intuitive messages and stories
- Comfort level supporting ongoing efforts to maintain a great team culture, enhance processes, effectively steward resources and facilitate effective collaboration across teams
- Experience drafting and editing a wide range of writing styles for diverse audiences and channels (Associated Press Style experience a plus)
- Experience collaborating with a diverse set of stakeholders, managing their varied expectations and communicating recommendations
Who will love this job
- A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
- A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
- A game changer – you dream big and push the limits of what's possible to improve for yourself and others
- A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
- A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions
Perks & Benefits
- Work from Home, in-office, or hybrid
- Flexible Paid Vacation, 2 days of Volunteer Time Off per Year, and Holiday Time Off
- Immediately vested 5.5% 401(k) match
- And so much more!
Our Story
CSG
empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, our technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are good people who are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation and impact across all our
locations
, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. Learn more
#LI-Remote
Position Pay Range:
This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$57,877.28-$92,602.83
This role is eligible for a bonus opportunity.
Location(s):
United States Remote
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